Neo Microfinance Institution is a licensed Ethiopian MFI building a digital-first financial-services brand. Fair Cash, our flagship mobile lending service, lets you borrow short-term credit with transparent pricing — directly to your Telebirr or bank account.
Neo's microfinance licence covers three distinct credit lines — a short-term digital loan for individuals, a pilot green-mobility product for approved electric vehicles, and traditional working-capital financing for Ethiopia's micro and small enterprises.
An unsecured, mobile-native microloan. Apply, get a decision, and receive funds to your Telebirr wallet or bank account — with every cost disclosed before you accept.
Dedicated instalment loans for approved two- and three-wheel electric vehicles, offered in partnership with reputable local suppliers — supporting Ethiopia's transition to clean transport.
Working capital and term financing for registered Ethiopian micro and small enterprises. Cash-flow-based credit assessment, banker-led — structured for business realities.
Fair Cash follows a structured five-step journey from registration through repayment. Every step happens in-app, with supervision from the National Bank of Ethiopia.
Download the Fair Cash app and register using your phone number. This creates your secure account.
Verify your identity using your Fayda ID. All verification happens in-app under NBE-approved procedures.
Choose your loan amount and term. Our credit engine evaluates affordability against your declared income and existing obligations.
You receive a structured approval decision in minutes. Full cost disclosure is shown before you accept.
Approved funds are disbursed directly to your Telebirr wallet or registered Ethiopian bank account.
Fair Cash is a short-term credit product. It is best suited to borrowers who can evaluate their needs clearly and meet their obligations on time.
A reliable, predictable stream of earnings — salaried employment, a steady business, or documented recurring income.
Comfortable reading a loan disclosure, following a repayment schedule, and managing obligations on time.
A specific, defined use for the funds — not speculative borrowing, gambling, or amounts beyond what the need requires.
Borrowing should be approached with caution. If in doubt about affordability, please do not apply.
Four commitments that separate a regulated microfinance institution from unregulated lending apps operating in the market.
Neo operates under NBE supervision as a licensed MFI — not as a marketplace or unregulated app. Your borrowing is protected by Ethiopian law.
Every birr of service fee, interest, or penalty is disclosed in-app before you accept. No hidden charges, no surprise deductions at disbursement.
Our credit engine assesses affordability against your income and existing obligations — approving only loans you can responsibly repay.
Apply, borrow, and repay entirely from your phone — via Telebirr and Ethiopian bank rails. No paperwork, no branch visits required.
Below is a representative Fair Cash loan at a typical amount and tenure. Your actual offer is calculated in-app at the point of application, against NBE-approved schedules and your personal credit assessment.
A microfinance licence is a responsibility — not just a permission. These four principles govern every loan Neo originates.
Neo Microfinance Institution S.C. is a registered share company in Ethiopia, licensed by the National Bank of Ethiopia as MFI No. 41 under Proclamation No. 626/2009, as amended by Proclamation No. 1164/2019.
Our mission is to build a unified fintech entity for lending, payment, and transfers — a digital-first financial-services brand designed for the new generation of Ethiopian customers. Fair Cash is our flagship consumer product, Green Finance our pilot clean-mobility offering, and Business Finance our traditional credit line for registered micro and small enterprises.
Neo is a member of the Association of Ethiopian Microfinance Institutions (AEMFI) and operates on a formal compliance framework covering credit, consumer protection, anti-money-laundering, and data handling.
Our approach is not limited to providing credit. We focus on creating structured financial access that aligns with regulatory standards and long-term financial sustainability.
All operations align with regulatory requirements under the supervision of the National Bank of Ethiopia. Regulatory compliance is embedded in every stage of service delivery — not a check done after the fact.
Every loan undergoes structured assessment. We lend only what a borrower can responsibly repay, evaluated against declared income, existing obligations, and repayment history.
Users receive full cost disclosure before commitment. Service fees, interest, and any applicable penalties are shown in full before you accept — no deductions at disbursement, no hidden charges.
Answers to the questions most borrowers and business customers ask about Neo's credit products. For anything not covered here, our support team is reachable during business hours.
Download Fair Cash on iOS or Android and complete your Fayda-verified registration in under five minutes. Your first credit decision is instant.
Visit the Fair Cash product siteOur customer support team is committed to providing clear and accessible communication channels for all users, partners, and regulatory stakeholders.
Phone support is intended primarily for urgent matters, including repayment-related inquiries. For general questions, account assistance, or product-related support, please use official digital channels such as in-app support or email. We aim to respond to all inquiries within a reasonable timeframe; response time may vary depending on the nature of the request and verification requirements.
Compliance: Neo Microfinance Institution S.C. operates within a regulated financial framework. All customer interactions are handled in accordance with internal compliance policies and applicable regulatory requirements under the supervision of the National Bank of Ethiopia.